Customer Service Executive

We are looking for a Help Desk Executive – Telecaller to handle customer and field executive queries, complaints, and service requests through telephone and other communication channels. The candidate will be responsible for understanding the issue, providing appropriate assistance, coordinating with the relevant internal/field teams, and ensuring timely resolution and closure of complaints.

The role requires excellent communication skills, patience, problem-solving ability, and strong follow-up skills to ensure a positive customer experience and effective coordination with field executives.