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    Job · 15710463

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Lucknow · onsite · Posted 48d ago

    ₹1.8L - ₹2.5L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring Alert Sales & Customer Service Executives

    Greetings from Shining Stars ITPL!


    Location: Lucknow
    Work Mode: Work From Office
    Working Days: 6 Days Working
    Shift: Rotational Shifts

    Weekly Off: Rotational


    1. Sales Executive


    Salary:

    • CTC: 19,000 25,000 per month
    • In-Hand: 15,000 21,000 per month
    • Performance-based incentives may be applicable.

    Eligibility:

    • Graduation is mandatory
    • Minimum 6 months of experience in Sales
    • Candidates with experience in Telesales, Inside Sales, Business Development, or Relationship Management can apply.
    • Strong communication and convincing skills are required.

    Key Responsibilities:

    • Handle customer calls and understand their requirements.
    • Explain products/services and generate sales.
    • Achieve daily, weekly, and monthly sales targets.
    • Follow up with prospective and existing customers.


    Required Skills:

    • Fluent English communication is mandatory
    • Excellent convincing and negotiation skills.
    • Good customer handling abilities.


    2. Customer Service Executive


    Salary:

    • CTC: 16,000 19,000 per month
    • In-Hand: 13,000 15,000 per month

    Eligibility:

    • Undergraduate / Graduate candidates can apply.
    • Freshers and experienced candidates are welcome.
    • Good communication skills are mandatory.
    • Candidates must be fluent in English.

    Key Responsibilities:


    • Handle customer queries through calls and other support channels.
    • Understand customer concerns and provide appropriate solutions.
    • Maintain a professional and positive interaction with customers.
    • Resolve customer issues within the defined timelines.

    Required Skills:


    • Excellent English communication skills
    • Good listening and customer-handling skills.
    • Positive attitude and willingness to learn.
    • Basic computer knowledge.
    • Ability to work effectively under pressure.
    • Good problem-solving skills.
    • Customer-focused approach.


    Interested candidates can apply now for this exciting career opportunity!

    Interested candidates can connect : [phone removed](Hanshika)


    Interested candidates can apply with their updated resume.

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    Sourced from naukri

    Skills

    Customer ServiceSales Processcustomer satisfactionCustomer SupportcseCustomer CareCcaDomesticDomestic BPOCallingCustomer RelationshipCallsInternational BPOSalesvoicebpoinboundvoice processVoice SupportTelecallingBpo VoiceTelesales

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

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    Customer Service Executive · waiting for your command