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    Job · 15341164

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 50d ago

    ₹2.0L - ₹3.2L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Job Seekers,


    We are hiring for Customer Service and Telesales profiles across Noida & Delhi.


    CUSTOMER SERVICE EXECUTIVE

    Location: Noida & Delhi
    Salary: Up to 25,000 CTC
    Education: Undergraduate / Graduate
    Experience: Freshers & Experienced candidates can apply
    Working: 6 Days | Rotational Shifts


    Roles & Responsibilities:
    • Handle customer queries through calls and provide appropriate solutions.
    • Maintain a professional and positive customer interaction.
    • Resolve customer issues within the defined turnaround time.
    • Maintain accurate customer information and update records.
    • Follow company policies, processes and quality standards.
    • Ensure a high level of customer satisfaction.


    TELESALES EXECUTIVE

    Location: Noida
    Salary: Up to 27,000 CTC
    Education: Graduate
    Experience: Freshers & Experienced candidates can apply


    Roles & Responsibilities:
    • Make outbound calls to prospective and existing customers.
    • Understand customer requirements and explain products/services effectively.
    • Generate leads and convert prospects into customers.
    • Follow up with interested customers and close sales.
    • Maintain daily sales and customer records.
    • Achieve assigned sales targets and performance metrics.
    • Handle customer objections professionally and provide suitable solutions.


    Interested candidates can apply on the mentioned number-

    [phone removed] ( Neha Saxena )

    [phone removed] (Akansha )

    [phone removed] ( Aradhya )


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    Sourced from naukri

    Skills

    Customer ServiceSales ProcessCommunicational SkillscseCross SellingCustomer CareUpsellingInbound ProcessSolving QueriesDomestic BPOCustomer HandlingfreshersLead Generationbpovoice processTelecallingOutbound SalesTelesalesBpo SalesOutbound Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2L – ₹3.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive · waiting for your command