Customer Service Executive
Arrowline Logistics · Not specified · onsite · Posted 50d ago
₹1.8L - ₹3.6L PA1–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities:
- Manage customer queries via phone, email & chat
- Resolve complaints promptly
- Maintain high NPS score through exceptional service
- Meet KPIs related to CSAT, resolution time & first call resolution
Sourced from naukri
Skills
Solving QueriesCustomer HandlingHandling Customer QueriesComplaint HandlingHandling Client Calls