Customer Service Executive

Customer Service Executive BBW French Process

Language: French Mandatory

Process: BBW French Process

Process Type: US-Based Customer Service Process

Contact: HR DANICA- [phone removed]

Job Highlights

- Freshers: 44,000 per month

- 12+ Months Experience: 52,000 per month

- PACMAN Incentive: Up to 2,000

- Home Pickup & Drop Facility

- 5 Days Working

- 2 Rotational Week Offs

- US Shifts

Key Responsibilities

- Handle customer queries for a US-based process.

- Provide excellent customer service and resolve customer concerns efficiently.

- Understand customer requirements and provide appropriate solutions.

- Maintain process quality and meet defined performance standards.

- Follow company policies, procedures, and compliance guidelines.

Eligibility

- Candidates with good French and English communication skills.

- Freshers can apply.

- Candidates with 12+ months of relevant experience are eligible for the higher salary package.

- Willingness to work US shifts.

- Good customer-handling and problem-solving skills.

Benefits

- Attractive salary package.

- PACMAN incentive up to 2,000.

- Convenient home pickup and drop facility.

- 5-day working week.

- 2 rotational week offs.

- Opportunity to work in an international process.

Location: Gurgaon