Customer Service Executive
Tech Mahindra · Noida · onsite · Posted 54d ago
₹3.8L - ₹5.0L PA1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles & Responsibilities
- Handle inbound customer queries regarding internet issues, troubleshooting and related network issues.
- Resolve customer queries over inbound calls.
- Interact with customers to resolve networking, troubleshooting and related issues.
- Identify and assess customer needs to achieve satisfaction.
Preferred Candidate
- Min. 1yr experience in the International Voice from International BPO is mandatory!!
- Excellent verbal and written communication skills.
- Graduation not mandatory.
- Flexible working in rotational shifts/ week-off.
Perks & Benefits
- Salary upto 5LPA
- Attractive Incentives
- Both Side Cab Facilities
- 5 Days Working
- 2 Days Rotational Offs
Interested Candidates can connect / share their CV on whatsapp-
WhatsApp: [phone removed]
Email ID: [email removed]
Sourced from naukri
Skills
LAN ConfigurationRouter ConfigurationCustomer SupportInternational Technical SupportTechnical SupportClient SuccessLAN TroubleshootingNetwork TroubleshootingInternational Voice ProcessTechnical Voice ProcessCustomer ServiceCSATcustomer satisfactionSolving QueriesCustomer Handlingvoice processAht
About Tech Mahindra
Tech Mahindra
IT Services & Consulting
119.3k+
employees
1986
40 years old
Pune, Maharashtra
India
₹3.8L – ₹5L PA
This role
About
We are digital changemakers – here to disrupt old ideas, blaze new trails, and help enterprises transform and scale at unparalleled speed. We are Tech Mahindra!
Industries
IT Services & ConsultingBPO/KPOConsultingAnalytics & KPOEngineering & Construction
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