Customer Service Executive

Job Title: Customer Service Associate

Location: Kolkata

Job Description

We are hiring Customer Service Associates (Voice Process) for our Kolkata location.

Eligibility:

• Freshers and experienced candidates are welcome to apply.
• Excellent communication skills in English are mandatory.
• Comfortable working in permanent night shifts.
• Customer-focused with good interpersonal skills.
• Basic computer knowledge.

Job Responsibilities:

• Handle customer queries over voice calls.
• Provide prompt and accurate resolutions.
• Maintain high standards of customer service.
• Document customer interactions accurately.

• Requirements:
• Good verbal communication skills.
• Willingness to work night shifts.
• Immediate joiners preferred.