Customer Service Executive

• Handle customer inquiries and resolve issues professionally.
• Provide exceptional customer service through various channels.
• Collaborate with internal teams to enhance customer experience.
• Develop and maintain thorough knowledge of products and services.
• Identify opportunities to upsell and cross-sell products or services.
• Maintain accurate records of customer interactions and transactions.

• Excellent communication and interpersonal skills.
• Ability to work in a team environment and adapt to changes.
• Strong problem-solving and analytical skills.
• Proficient in using computer systems and software applications.
• Ability to handle multiple tasks and prioritize responsibilities.
• Strong attention to detail and organizational skills.

TELEPERFORMANCE GLOBAL BUSINESS PRIVATE LIMITED is a leading BPO/Call Centre company committed to providing exceptional customer service and support to its clients.