Customer Service Executive
TP · Mumbai · onsite · Posted 57d ago
Undisclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
Job Requirements
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service through various communication channels.
- Collaborate with internal teams to enhance customer satisfaction.
- Develop and maintain thorough knowledge of products and services.
- Identify and escalate complex issues to senior management when necessary.
- Consistently meet or exceed performance targets and quality standards.
Job Requirements
- Graduate degree from a recognized university.
- Proven experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changes.
- Strong analytical and critical thinking skills.
- Proficiency in using computer systems and software applications.
Sourced from naukri
Skills
hrsdCustomer Experience ManagementWorkforceExcellenceemployee satisfactionworkplaceaccommodationAssistancejob descriptionprovidingTalent AcquisitionTalent managementEmployee Engagementclient relationshipRecruitment