Customer Service Executive

Roles and Responsibilities :

• Handle customer inquiries, resolve issues, and provide solutions via phone calls.
• Process transactions, update records, and maintain accurate documentation.
• Meet sales targets by upselling products or services to customers.
• Provide excellent customer service through effective communication.

Job Requirements :

• 0-6 years of experience in an International BPO environment.
• Excellent communication skills with the ability to handle multiple conversations simultaneously.
• Proficiency in handling international clients with diverse cultural backgrounds.