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    Job · 13812184

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Remote · remote · Posted 58d ago

    ₹1.5L - ₹2.2L PAFresherfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Job Seekers,


    We are hiring for Work From Home !!


    Job Details

    Position: Customer Service Executive

    Work Mode: Work From Home

    Employment Type: Permanent / Contractual

    Working Days: 6 days per week

    Weekly Off: 1 day rotational

    Shift: Rotational shifts

    Salary: Upto 13k ctc to 18 k ctc


    Bonus: 2,000 quarterly performance bonus

    Experience: Freshers & Experienced candidates can apply

    Education: UG / Graduate candidates can apply


    Key Responsibilities

    • Handle customer queries through calls, chats, or other assigned channels.
    • Provide accurate and professional information to customers.
    • Resolve customer concerns efficiently and politely.
    • Maintain excellent customer service standards.
    • Follow company processes, policies, and quality guidelines.
    • Meet assigned performance and productivity targets.

    Eligibility Criteria

    • Good English communication skills are mandatory.
    • UG / Graduate candidates are eligible.
    • Freshers and experienced candidates can apply.
    • Candidates must be comfortable working in rotational shifts.
    • Candidates should have a suitable and quiet work-from-home environment.

    Mandatory Work-From-Home Requirements


    • Intel Core i5 / i7 or AMD Ryzen 5 / Ryzen 7 laptop or desktop
    • Stable and reliable Wi-Fi / internet connection
    • Good-quality headset
    • Power backup to ensure uninterrupted work during power cuts
    • Note: Candidates without the required system specifications, stable internet connection, headset, and power backup may not be eligible.


    Interested candidates can apply now on -

    [phone removed] ( Khushi )

    [phone removed] ( Neha Saxena )

    [phone removed] ( Ishwari )

    [phone removed] ( Reba )

    [phone removed] ( Alisha )


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    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseEnglishCustomer CareCcaDomesticInbound ProcessSolving QueriesDomestic BPOInbound CallsCustomer HandlingCcrKPOCommunication Skillsbpoinboundvoice processTelecallingBpo VoiceBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive · waiting for your command