Customer Service Executive

• Handle customer inquiries and resolve issues professionally.


• Provide excellent customer service through various communication channels.


• Resolve complaints and concerns in a timely and efficient manner.


• Collaborate with internal teams to improve customer satisfaction.


• Develop and maintain strong relationships with customers.


• Identify opportunities to upsell and cross-sell products or services.

Job Requirements

• Minimum 2 years of experience in customer service, preferably in the finance industry.


• Strong knowledge of customer service principles and practices.


• Excellent communication and problem-solving skills.


• Ability to work in a fast-paced environment and meet deadlines.


• Strong analytical and critical thinking skills.


• Proficient in using computer software and technology.


• A graduate degree is required.

About Company

Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.