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    Job · 13796333

    Tata Capital logo

    Customer Service Executive

    Tata Capital · Not specified · onsite · Posted 58d ago

    Undisclosed2–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Handle customer inquiries and resolve issues professionally.

    • Provide excellent customer service and ensure satisfaction.

    • Respond to customer complaints and concerns promptly.

    • Collaborate with internal teams to resolve complex issues.

    • Maintain accurate records of customer interactions and transactions.

    • Identify opportunities to upsell and cross-sell products or services.


    Job Requirements



    • Minimum 2 years of experience in customer service, preferably in the finance industry.

    • Strong communication and interpersonal skills.

    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

    • Excellent problem-solving and analytical skills.

    • Proficient in using computer systems and software applications.

    • Strong attention to detail and organizational skills.


    About Company


    Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.


    The selected candidate will be working at D.S. Plaza, CSE, which is an equal opportunity employer.



    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer Serviceanalytical thinkingfinancial institutionCustomer ComplaintsSalesUpsellfinanceCommunication And Interpersonal Skills

    About Tata Capital

    Tata Capital logo

    Tata Capital

    NBFC

    12.4k+

    employees

    2007

    19 years old

    Mumbai, Maharashtra

    India

    About

    Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.

    Industries

    NBFCFinancial Services

    Employee ratings

    5,719 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.4

    Work-life

    3.8

    Employees rate it well for

    Work Culture402Salary377Work Life Balance336Work Environment315Senior Management246

    Find them on

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    Customer Service Executive · waiting for your command