Customer Service Executive
Tata Capital · Not specified · onsite · Posted 59d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide excellent customer service through various communication channels.
- Process and manage customer requests and transactions efficiently.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with internal teams to ensure seamless service delivery.
- Identify and escalate complex customer issues to senior management when necessary.
Job Requirements
- Minimum 2 years of experience in customer service or a related field.
- Strong knowledge of two-wheeler loan products and services.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet deadlines.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
About Company
Tata Capital Ltd is a leading financial institution specializing in two-wheeler loan products. We are committed to providing exceptional customer service and building long-term relationships with our clients.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Serviceanalytical thinkingservice deliveryLoansfinancial institutionTwo-wheeler loanCommunication And Interpersonal Skills
About Tata Capital

Tata Capital
NBFC
12.4k+
employees
2007
19 years old
Mumbai, Maharashtra
India
About
Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.
Industries
NBFCFinancial Services
Employee ratings
5,719 reviews
3.9/ 5
Culture
3.8
Career growth
3.4
Work-life
3.8
Employees rate it well for
Work Culture402Salary377Work Life Balance336Work Environment315Senior Management246
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