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    Job · 13591431

    Tata Capital logo

    Customer Service Executive

    Tata Capital · Jalna · onsite · Posted 59d ago

    Undisclosed2–7 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    • Handle customer inquiries and resolve issues professionally.

    • Provide excellent customer service through various communication channels.

    • Manage and process customer requests and transactions efficiently.

    • Collaborate with internal teams to ensure seamless service delivery.

    • Identify and escalate potential issues to senior management.

    • Maintain accurate records of customer interactions and transactions.


    Job Requirements



    • Minimum 2 years of experience in customer service, preferably in the car finance industry.

    • Strong knowledge of customer service principles and practices.

    • Excellent communication and problem-solving skills.

    • Ability to work in a fast-paced environment and meet deadlines.

    • Strong analytical and decision-making skills.

    • Experience with customer relationship management software.

    • Company name: Tata Capital Ltd.

    • Industry: Financial Services.



    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServicecrmCar Financeservice deliveryLoansCar LoansFinancial Servicesfinance

    About Tata Capital

    Tata Capital logo

    Tata Capital

    NBFC

    12.4k+

    employees

    2007

    19 years old

    Mumbai, Maharashtra

    India

    About

    Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.

    Industries

    NBFCFinancial Services

    Employee ratings

    5,719 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.4

    Work-life

    3.8

    Employees rate it well for

    Work Culture402Salary377Work Life Balance336Work Environment315Senior Management246

    Find them on

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    Customer Service Executive · waiting for your command