Customer Service Executive
Tata Capital · Durg · onsite · Posted 59d ago
Undisclosed2–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer inquiries and resolve issues professionally.
- Provide excellent customer service and ensure satisfaction.
- Respond to customer complaints and concerns promptly.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions and transactions.
- Identify opportunities to upsell and cross-sell products or services.
Job Requirements
- Minimum 2 years of experience in customer service, preferably in the finance industry.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Excellent problem-solving and analytical skills.
- Strong attention to detail and organizational skills.
- Ability to build strong relationships with customers and internal stakeholders.
- Educational qualification: Any Graduate.
About Company
Tata Capital Ltd is a leading financial institution providing motor finance solutions to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Serviceanalytical thinkingfinancial institutionCustomer ComplaintsSalesUpsellfinanceCommunication And Interpersonal Skills
About Tata Capital

Tata Capital
NBFC
12.4k+
employees
2007
19 years old
Mumbai, Maharashtra
India
About
Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.
Industries
NBFCFinancial Services
Employee ratings
5,719 reviews
3.9/ 5
Culture
3.8
Career growth
3.4
Work-life
3.8
Employees rate it well for
Work Culture402Salary377Work Life Balance336Work Environment315Senior Management246
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