Customer Service Executive

• Handle customer inquiries and resolve issues related to two-wheeler loans.


• Provide excellent customer service and ensure satisfaction.


• Respond to customer complaints and concerns professionally.


• Collaborate with internal teams to resolve complex issues.


• Maintain accurate records of customer interactions and transactions.


• Identify opportunities to upsell and cross-sell products or services.

Job Requirements

• Experience in customer service, preferably in the financial industry.


• Knowledge of two-wheeler loan products and processes.


• Excellent communication and problem-solving skills.


• Ability to work in a fast-paced environment and meet targets.


• Strong analytical and decision-making skills.


• Familiarity with computer systems and software applications.

About Company

Tata Capital Ltd is a leading financial institution that provides innovative solutions for its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.