Customer Service Executive

• Handle customer inquiries and resolve issues professionally.


• Provide excellent customer service through various communication channels.


• Process and manage customer requests and complaints efficiently.


• Collaborate with internal teams to improve overall customer satisfaction.


• Maintain accurate records of customer interactions and transactions.


• Identify and escalate potential issues to senior management when necessary.

Job Requirements

• Minimum 2 years of experience in customer service, preferably in the two-wheeler loan industry.


• Strong knowledge of customer service principles and practices.


• Excellent communication and problem-solving skills.


• Ability to work in a fast-paced environment and meet deadlines.


• Proficient in using computer software and technology.


• Strong analytical and critical thinking skills.


• Educational qualification: Any Graduate or Postgraduate degree.

About Company

Tata Capital Ltd is a leading financial institution in the two-wheeler loan industry, committed to providing exceptional customer service and building long-term relationships with its clients.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.