Customer Service Executive

• Handle customer inquiries and resolve issues professionally and promptly.


• Provide excellent customer service through various channels, including phone, email, and chat.


• Resolve customer complaints and concerns in a timely and efficient manner.


• Collaborate with internal teams to improve overall customer satisfaction.


• Maintain accurate records of customer interactions and transactions.


• Identify opportunities to upsell and cross-sell products or services to existing customers.

Job Requirements

• Minimum 2 years of experience in customer service, preferably in the financial industry.


• Strong communication and interpersonal skills are essential.


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


• Excellent problem-solving and analytical skills are required.


• Proficiency in using computer systems and software applications is necessary.


• Strong attention to detail and organizational skills are vital.


• A graduate degree is required.

About Company

Tata Capital Ltd is a leading financial institution committed to providing exceptional customer service and building long-term relationships with its clients.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.