Customer Service Executive
Tata Capital · Banswara · onsite · Posted 59d ago
Undisclosed4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Handle customer inquiries and resolve issues professionally and promptly.
- Provide product information and support to customers regarding UCV finance and motor finance products.
- Develop and maintain strong relationships with existing customers to ensure satisfaction and loyalty.
- Identify new business opportunities and generate leads through effective sales strategies.
- Collaborate with internal teams to resolve complex customer complaints and concerns.
- Analyze customer feedback and suggest improvements to enhance overall customer experience.
Job Requirements
- Proven experience in customer service or sales, preferably in the financial services industry.
- Strong knowledge of UCV finance and motor finance products.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Strong problem-solving and analytical skills.
- Familiarity with SLN Complex is an added advantage.
About Company
Tata Capital Ltd is a leading player in the financial services industry, offering a range of products and services to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer Experienceanalytical thinkingsales targetscustomer feedbacksales strategiesCustomer Complaintsfinance sectorCommunication SkillsSalesFinancial ServicesfinanceCommunication And Interpersonal Skills
About Tata Capital

Tata Capital
NBFC
12.4k+
employees
2007
19 years old
Mumbai, Maharashtra
India
About
Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.
Industries
NBFCFinancial Services
Employee ratings
5,719 reviews
3.9/ 5
Culture
3.8
Career growth
3.4
Work-life
3.8
Employees rate it well for
Work Culture402Salary377Work Life Balance336Work Environment315Senior Management246
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