Customer Service Executive

• Handle customer inquiries and resolve issues professionally.


• Provide excellent customer service through various communication channels.


• Respond to customer complaints and concerns in a timely manner.


• Collaborate with internal teams to improve customer satisfaction.


• Develop and maintain knowledge of products and services.


• Identify opportunities to upsell and cross-sell products.

Job Requirements

• Minimum 2 years of experience in customer service, preferably in the two-wheeler loans industry.


• Strong communication and problem-solving skills.


• Ability to work in a fast-paced environment and meet targets.


• Knowledge of customer relationship management software.


• Experience in handling customer complaints and resolving issues.


• Strong analytical and decision-making skills.

About Company

Tata Capital Ltd is a leading company in the two-wheeler loans industry, committed to providing exceptional customer service and building long-term relationships with its clients.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.