Customer Service Executive

Hiring for Stock Market Customer Service

Responsibilities - Manage volumes of calls with professionalism and efficiency.

• Troubleshoot and resolve issues quickly, following procedures and escalating when needed.

• Ensure clear, empathetic communication, making customers feel supported.

• Provide exceptional service via voice calls, promptly addressing inquiries and issues.

• Maintain accurate records of customer interactions and transactions.

• Follow communication procedures, guidelines, and policies.

• Identify and assess customers' needs to achieve satisfaction.

• Build sustainable relationships and trust with customer accounts through open and interactive communication.

Shift Window - 9 AM - 10 PM(any 9 hours)

Off - 1 Rotational off

Transport drop facility - Female post 09:00 pm

Location Boundaries

1. Ambernath - Ghatkopar (Central Line)

2. Thane - Panvel (Trans Harbour)

3. Vashi - Chembur (Harbour Line)

If interested ping me on: [phone removed]