Customer Service Executive
Petpooja · Ahmedabad · onsite · Posted 59d ago
Not disclosed1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities:
- To call the maximum number of existing customers and provide them with training for the new launches.
- To explain newly released features to them.
- Need to maintain data regarding customer interaction and share reports on time.
- To maintain good rapport with customers.
- Resolve customer queries.
Additional Qualification and Skills:
- Customer Handling and Training
- Software Training
- Client Coordination
- Good Communication Skill
- Basic knowledge of MS Office
Role: Customer Success, Service & Operations - Other
Industry Type: Software Product
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education
UG: Graduation Not Required
Sourced from foundit
Skills
Client Account ManagementKey Client ManagementClient SuccessClient ServicingClient Relationship Managementclient relationshipaccount management
About Petpooja
Petpooja
Software Product
1.8k+
employees
2011
15 years old
Ahmedabad, Gujarat
IN
₹4.5L PA avg
Avg at Petpooja
About
Established in 2011, Petpooja is the leading SMB SaaS company, serving over 100,000+ clients across India, the Middle East, the UAE, South Africa, and Canada.
Industries
Software ProductFood ProcessingInternetManufacturingHospitality
Employee ratings
10 reviews
4.0/ 5
Culture
4.3
Career growth
4.0
Work-life
4.5
Employees rate it well for
Company Culture40Work-Life Balance40
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