Customer Service Executive
SHININGSTARS INSTITUTIONS AND TRAVELS · Mumbai · onsite · Posted 64d ago
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About this role
|| WORK FROM HOME OPPORTUNITY ||
IMPORTANT RECRUITMENT NOTICE
ShiningStars ITPL does not charge any registration fee, application fee, placement fee or any other amount at any stage of the recruitment process.
Candidates are advised not to pay money to anyone in exchange for a job opportunity.
Position: Customer Care Executive
Work Mode: Permanent Work From Home
Employment Type: Full-Time
Hiring Status: Immediate Hiring
Experience: Freshers & Experienced Candidates
SALARY & BENEFITS:-
- Up to 20,000 CTC per month
- Quarterly Performance Bonus up to 2,000
- Attractive Performance-Based Incentives
- Career Growth Opportunities
- Stable Long-Term Remote Work Opportunity
WORK SCHEDULE
- 6 Days Working
- Rotational Shifts
- Rotational Week Off
ELIGIBILITY:-
- Graduates and Undergraduates can apply
- Freshers and Experienced candidates are welcome
- Good communication skills in English & Hindi are mandatory
- Experience in Customer Support, BPO, Voice, Chat or Email Support will be an advantage.
KEY RESPONSIBILITIES
- Handle customer queries through Voice, Chat and Email
- Understand customer concerns and provide appropriate solutions
- Maintain professional and customer-friendly communication
- Ensure high levels of customer satisfaction
- Update customer interaction details accurately in the system
- Follow company policies, processes and quality standards
WFH SYSTEM REQUIREMENTS
Candidates must have access to:
- Laptop/Desktop
- Intel i5/i7 Processor or AMD Ryzen 5/Ryzen 7
- Minimum 8 GB RAM
- Windows 10 or above
- Stable broadband/Wi-Fi with minimum 50 Mbps speed
- Power backup facility for uninterrupted working
WHY CONSIDER THIS OPPORTUNITY?
Work from the comfort of your home while building a professional career in customer service.
- Permanent remote work setup
- Attractive salary and incentives
- Performance-based rewards
- Growth opportunities
- Suitable for both freshers and experienced professionals
- Structured and professional work environment
HOW TO APPLY:-
Interested candidates can share their updated resume via Call or WhatsApp:
Muskan: [phone removed]
Ananta: [phone removed]
Alishan: [phone removed]
Pragya: [phone removed]
LIMITED OPENINGS
Limited positions are available. Early applications will be prioritized for shortlisting and interview scheduling.
Regards,
Aleesha Rahman
[phone removed]
Lead HR
ShiningStars ITPL
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About Shining Stars Institution & Travel

SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹1.5L – ₹2.3L PA
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