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    Job · 12339924

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Mumbai · onsite · Posted 64d ago

    ₹1.5L - ₹2.2L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    || WORK FROM HOME OPPORTUNITY ||


    IMPORTANT RECRUITMENT NOTICE

    ShiningStars ITPL does not charge any registration fee, application fee, placement fee or any other amount at any stage of the recruitment process.

    Candidates are advised not to pay money to anyone in exchange for a job opportunity.


    Position: Customer Care Executive


    Work Mode: Permanent Work From Home


    Employment Type: Full-Time
    Hiring Status: Immediate Hiring


    Experience: Freshers & Experienced Candidates


    SALARY & BENEFITS:-

    • Up to 20,000 CTC per month
    • Quarterly Performance Bonus up to 2,000
    • Attractive Performance-Based Incentives
    • Career Growth Opportunities
    • Stable Long-Term Remote Work Opportunity

    WORK SCHEDULE

    • 6 Days Working
    • Rotational Shifts
    • Rotational Week Off

    ELIGIBILITY:-

    • Graduates and Undergraduates can apply
    • Freshers and Experienced candidates are welcome
    • Good communication skills in English & Hindi are mandatory
    • Experience in Customer Support, BPO, Voice, Chat or Email Support will be an advantage.

    KEY RESPONSIBILITIES

    • Handle customer queries through Voice, Chat and Email
    • Understand customer concerns and provide appropriate solutions
    • Maintain professional and customer-friendly communication
    • Ensure high levels of customer satisfaction
    • Update customer interaction details accurately in the system
    • Follow company policies, processes and quality standards

    WFH SYSTEM REQUIREMENTS

    Candidates must have access to:

    • Laptop/Desktop
    • Intel i5/i7 Processor or AMD Ryzen 5/Ryzen 7
    • Minimum 8 GB RAM
    • Windows 10 or above
    • Stable broadband/Wi-Fi with minimum 50 Mbps speed
    • Power backup facility for uninterrupted working

    WHY CONSIDER THIS OPPORTUNITY?

    Work from the comfort of your home while building a professional career in customer service.

    • Permanent remote work setup
    • Attractive salary and incentives
    • Performance-based rewards
    • Growth opportunities
    • Suitable for both freshers and experienced professionals
    • Structured and professional work environment

    HOW TO APPLY:-

    Interested candidates can share their updated resume via Call or WhatsApp:

    Muskan: [phone removed]

    Ananta: [phone removed]

    Alishan: [phone removed]

    Pragya: [phone removed]


    LIMITED OPENINGS

    Limited positions are available. Early applications will be prioritized for shortlisting and interview scheduling.


    Regards,
    Aleesha Rahman

    [phone removed]
    Lead HR

    ShiningStars ITPL


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    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportWFHcseRemoteEnglishCustomer CareCcaCceDomesticInbound ProcessSolving QueriesDomestic BPOChatSemiCallingicsecbseCommunication SkillsFresherCallsvoicebpoISCvoice processChat ProcessTelecallingBpo VoiceBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.5L – ₹2.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

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    Customer Service Executive · waiting for your command