Customer Service Executive
Gokiwi Tech · Bengaluru · onsite · Posted 69d ago
₹3.6L - ₹4.2L PA1–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We're hiring a Customer Service Executive (Semi-voice) to handle customer queries via chat, email & voice, resolve escalations on Freshdesk, coordinate cross-functional fixes, and use AI tools. 12 yrs CS experience required, rotational shifts
Sourced from naukri
Skills
Email ProcessHindiEnglishSolving QueriesInbound CallsCustomer QueriesCustomer HandlingHandling Customer QueriesQuery ResolutionComplaint Handlingvoice processCalls HandlingChat ProcessHandling Client CallsInbound Customer ServiceInbound Voice ProcessTelecalling