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    Job · 10926963

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive

    SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 72d ago

    ₹2.0L - ₹2.5L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hello Job Seekers,


    We are hiring for one of the most renowned banking process.


    Location: Noida Sector 127
    Process: Customer Service + Banking Process
    Eligibility: Graduate | Freshers & Experienced Candidates
    Shift: Rotational Shifts
    Working Days: 6 Days Working | 1 Rotational Off


    Salary

    • Freshers: 19,000 CTC per month + Incentives
    • Experienced: 21,000 CTC per month + Incentives
    • Performance-based incentives available

    Benefits

    • Shuttle/Transport Facility Available
    • Banking Process Experience
    • Career Growth Opportunities
    • Performance Incentives
    • Professional Work Environment

    Job Responsibilities

    • Handle customer queries related to banking products and services.
    • Provide accurate information and resolve customer concerns.
    • Follow banking process guidelines and company policies.
    • Maintain excellent customer service standards.
    • Achieve assigned quality and performance targets.
    • Ensure proper documentation and data handling.

    Requirements

    • Graduate in any discipline ( except B. tech )
    • Freshers are welcome to apply.
    • Relevant customer service/banking experience will be an advantage.
    • Good communication skills.
    • Comfortable working in rotational shifts.
    • Candidates should be comfortable with 6-day working.

    Interested candidates can apply on the mentioned number - [phone removed] ( Neha Saxena )

    [phone removed] ( Zainab )


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    Sourced from naukri

    Skills

    Customer ServiceSales ProcessCustomer SupportBanking ProcesscseUpsellingCcaBanking VoiceInbound ProcessSolving QueriesDomestic BPOCustomer HandlingCcrKPOCross Salesbpovoice processBpo VoiceTelesalesOutbound Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive · waiting for your command