Customer Service Executive

Job Title: Customer Service Executive (CSE)
Location: Noida Sector 62
Experience: 1 to 3 Years

Job Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Resolve customer complaints and provide timely solutions.
• Maintain accurate records of customer interactions.
• Coordinate with internal teams for issue resolution.
• Ensure high customer satisfaction and service quality.
• Meet individual and team performance targets.

Required Skills

• Excellent communication skills (verbal and written).
• Strong customer handling and problem-solving abilities.
• Basic knowledge of MS Office and CRM tools.
• Ability to work in a fast-paced environment.
• Good interpersonal skills and a customer-centric approach.

Qualification

• Graduate in any discipline.
• 1 to 3 years of experience in Customer Service/BPO/Customer Support.

Work Location: Noida Sector 62
Salary: As per company norms and experience.