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    Job · 15330645

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive@Work From Home

    SHININGSTARS INSTITUTIONS AND TRAVELS · Remote · remote · Posted 50d ago

    ₹1.8L - ₹2.0L PA0–3 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Hiring Alert Customer Service Executive | Work From Home

    Greetings from Shining Stars ITPL!


    We are hiring Customer Service Executives for a Work From Home opportunity.


    Position


    Customer Service Executive Work From Home


    Salary:

    10,000 - 11,000/- In-Hand

    13,000 - 14,000/- CTC


    Eligibility


    • 12th pass/ Graduate / Undergraduate candidates can apply
    • Freshers & Experienced candidates are welcome
    • Excellent English & Hindi communication skills are mandatory
    • Good customer handling and problem-solving skills
    • Basic computer knowledge required
    • Positive attitude and willingness to learn

    Work Schedule


    6 Days Working

    Rotational Shifts

    Rotational Week Off


    Job Responsibilities


    • Handle customer queries through calls and provide appropriate solutions
    • Understand customer concerns and resolve issues professionally
    • Maintain a high level of customer satisfaction
    • Follow company processes and guidelines
    • Maintain accurate customer information and interaction records
    • Meet assigned quality and performance targets

    Mandatory System Requirements


    Candidates must have their own system and a stable internet connection:


    Laptop: Intel/ i5, 7th Gen & Above

    Operating System:Windows 10 & Above

    RAM: Minimum 8 GB

    Broadband:30+ Mbps speed

    USB Headset: Mandatory

    Stable electricity and internet connection required


    Interested candidates can connect : [phone removed](Hanshika)

    [phone removed](Aditi)

    [phone removed] (Ibra)

    [phone removed] (Akanksha)

    [phone removed] (Ashika)



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    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportWFHcseDomestic Voice ProcessCall Center ManagementRemoteCustomer CareCcaDomesticInbound ProcessDomestic BPOInbound CallsCallingvoicebpoinboundISCvoice processVoice SupportTelecallingBpo VoiceDomestic Calling

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive@Work From Home · waiting for your command