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    Job · 14415398

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive @Work From Home

    SHININGSTARS INSTITUTIONS AND TRAVELS · Remote · remote · Posted 57d ago

    ₹1.8L - ₹2.5L PA0–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role


    MEGA OPENING'S FOR WORK FROM HOME- PERMANENT & 3 MONTHS FIXED CONTRACT FOR BOTH

    ##FREE JOBS + CANDIDATE FROM PAN INDIA CAN APPLY.##


    HIRING FOR VOICE/BLENDED BOTH

    ONLY IMMEDIATE JOINERS REQUIRED


    PROCESS- DOMESTIC- PROCESS

    NOTE- LAPTOP AND WIFI OF YOUR OWN IS MANDATORY

    ENGLISH AND HINDI BOTH MANDATORY.


    Roles And Responsibilities-

    1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

    2. Overseeing the customer service process.

    3. Resolving customer complaints brought to your attention.

    4. Handling customer concerns and complaints in a timely manner.


    Required Candidate profile-

    1. Freshers/Experience all are eligible.

    2. Undergrads/Grads all can apply.

    3. Must be comfortable with rotational shifts.

    4. Must be comfortable with English


    SALARY- BETWEEN 16K- 18K CTC FOR FRESHERS + BONUS

    BETWEEN 19K- 20K CTC FOR EXPERIENCED + BONUS

    WORKING DAYS- 6

    Shifts- Rotational

    INTERVIEW ROUNDS- HR,OPS AND CLIENT


    #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN WHATSAPP YOUR CV ON BELOW MENTIONED NUMBER-

    PALAK TIWARI- [phone removed]


    #workfromhome #ecommerceprocess #24*7shifts #rotationalshifts #customerservice #jobsincs #customersupport #telecalling #customercare #fixedsalary #bpojobs #chatprocess #voiceprocess #wfh #domesticcalling #inboundprocess #queryresolution #customercomplaints #ecommerceprocess.

    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceCustomer EngagementCustomer SupportcseHindiEnglishCustomer CareInbound ProcessDomestic BPOCustomer HandlingDomestic ProcessCustomer RelationshipClient Satisfactionbpovoice processVoice SupportTelecallingBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹1.8L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive @Work From Home · waiting for your command