Customer Service Executive -Voice Process -International
Agile Rays LLP · Mumbai · onsite · Posted 48d ago
About a minute. You'll make an account on the way through.
About this role
UPDATE JD – HIRING NOW!
CUSTOMER SERVICE EXECUTIVE – VOICE PROCESS
Location: Ghansoli, Navi Mumbai
Work Mode: Onsite
Process: Pure Customer Service – Voice
REQUIREMENTS
- HSC / Graduates only
- 1–2 years of experience required
- B2+ English Communication mandatory
- B2 High candidates preferred
- Comfortable working in 24/7 rotational shifts
- 2 Rotational Week-Offs
SALARY
Up to 34,500 In-Hand
IMPORTANT
️ Communication level must be B2+
️ Hallo AI Test must be completed before the Operations round.
INTERVIEW PROCESS
HR → Hallo AI → Voice Coach → Operations
ROLE & RESPONSIBILITIES
As a Customer Service Executive, you will:
- Handle customer queries through voice interactions.
- Provide accurate and professional solutions to customer concerns.
- Understand customer requirements and resolve issues efficiently.
- Follow process guidelines, quality standards, and company policies.
- Maintain a high level of customer satisfaction.
- Document customer interactions accurately.
- Escalate complex issues to the appropriate team when required.
- Meet assigned quality, productivity, and performance standards.
INTERESTED CANDIDATES – CONTACT
Sukriti
[phone removed]
[HIDDEN TEXT]
Limited Openings – Interested & Eligible Candidates Can Connect Now!
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