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    Job · 21470812

    MUMBAI · FULLTIME

    Customer Service Executive -Voice & Email

    Business Services

    Business Services

    Mumbai · onsite · Posted 1d ago

    Sourced fromNaukri
    ₹2.8L - ₹4.8L PA1–5 yrsfulltimeMumbai

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    Section · 01

    About this role

    Profile: Customer Service - Kotak Mahindra Bank

    Job Description:
    Kotak Mahindra Bank is hiring Customer Service Executives for the banking process. The role involves handling inbound calls, emails, and chats, resolving customer queries, and providing support related to Mutual Fund products and services.


    Eligibility:

    • Graduate (Mandatory)
    • Experienced Candidates Preferred
    • Age: 20 -30 Years
    • Excellent English Communication
    • No Education/Employment Gap Above 6 Months

    Salary: Up to 4.5 LPA CTC (Based on Interview Performance)

    Shift: Rotational Day Shift (7:00 AM - 8:00 PM | 9-Hour Shift)

    Week Off: 8 Rotational Offs Per Month

    If you are interested, please connect with our team for further details.


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    Section · 02

    Skills

    Customer ServiceSemi VoiceCustomer EscalationCustomer SupportBanking ProcessEmail ProcessCustomer CareSolving QueriesCustomer QueriesEmail SupportCustomer HandlingBanking Customer SupportEscalationsHandling Customer QueriesBlended Process

    Section · Company

    About Business Services

    Business Services

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹2.8L – ₹4.8L PA

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    4.5

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    4.5

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