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    Job · 10809510

    Tata Capital logo

    Customer Service Executive - Two Wheeler Loans

    Tata Capital · Gurugram · onsite · Posted 72d ago

    Undisclosed0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    We are looking for a highly skilled and experienced Customer Service Executive to join our team, focusing on Two Wheeler Loans. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers.


    Roles and Responsibility



    • Handle customer inquiries and resolve issues professionally and courteously.

    • Provide timely and accurate information about loan products and services.

    • Build strong relationships with customers to ensure long-term satisfaction and loyalty.

    • Collaborate with internal teams to resolve complex customer complaints.

    • Develop and maintain thorough knowledge of loan products and services.

    • Identify opportunities to upsell and cross-sell relevant financial products.


    Job Requirements



    • Excellent communication and interpersonal skills.

    • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

    • Strong problem-solving and analytical skills.

    • Proficient in using computer systems and software applications.

    • Ability to build rapport with customers from diverse backgrounds.

    • Strong attention to detail and organizational skills.



    Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportcseCustomer CareDomestic BPOEmail SupportBackendBackend OperationsCommunication SkillsInternational BPObponon voice processback officeBack Office Operationsvoice processnon voice

    About Tata Capital

    Tata Capital logo

    Tata Capital

    NBFC

    12.4k+

    employees

    2007

    19 years old

    Mumbai, Maharashtra

    India

    About

    Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.

    Industries

    NBFCFinancial Services

    Employee ratings

    5,719 reviews

    3.9/ 5

    Culture

    3.8

    Career growth

    3.4

    Work-life

    3.8

    Employees rate it well for

    Work Culture402Salary377Work Life Balance336Work Environment315Senior Management246

    Find them on

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    Customer Service Executive - Two Wheeler Loans · waiting for your command