Customer Service Executive - Two Wheeler Loans
Tata Capital · Gurugram · onsite · Posted 72d ago
Undisclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Customer Service Executive to join our team, focusing on Two Wheeler Loans. The ideal candidate will have excellent communication skills and the ability to provide top-notch service to our customers.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about loan products and services.
- Build strong relationships with customers to ensure long-term satisfaction and loyalty.
- Collaborate with internal teams to resolve complex customer complaints.
- Develop and maintain thorough knowledge of loan products and services.
- Identify opportunities to upsell and cross-sell relevant financial products.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to build rapport with customers from diverse backgrounds.
- Strong attention to detail and organizational skills.
Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer SupportcseCustomer CareDomestic BPOEmail SupportBackendBackend OperationsCommunication SkillsInternational BPObponon voice processback officeBack Office Operationsvoice processnon voice
About Tata Capital

Tata Capital
NBFC
12.4k+
employees
2007
19 years old
Mumbai, Maharashtra
India
About
Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.
Industries
NBFCFinancial Services
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5,719 reviews
3.9/ 5
Culture
3.8
Career growth
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Work-life
3.8
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