Customer Service Executive - Two Wheeler Loans

• Handle customer inquiries and resolve issues professionally and promptly.


• Provide excellent customer service through various communication channels.


• Resolve complaints and concerns in a fair and timely manner.


• Collaborate with internal teams to improve overall customer satisfaction.


• Maintain accurate records of customer interactions and transactions.


• Identify opportunities to upsell and cross-sell products or services.

Job Requirements

• Minimum 2 years of experience in customer service, preferably in the financial industry.


• Strong knowledge of customer service principles and practices.


• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.


• Strong problem-solving and analytical skills.


• Experience with two-wheeler loans or similar products is an advantage.

About Company

Tata Capital Ltd is a leading financial institution committed to providing high-quality service to its customers. We offer a range of financial products and services, including two-wheeler loans, designed to meet the needs of our customers.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.