Customer Service Executive - Service Delivery & Management
Tata Communications · Pune · onsite · Posted today
Undisclosed2–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- To ensure accurate information flow of the tasks handled, and volumes fulfilled for an accurate timely business report.
- Work with various internal departments and become familiar with the overall businesses line-up to effectively work in view of functional and organizational matrices.
- Proactively monitoring project progress
- Resolving issues and initiating appropriate corrective action
- Creating reports and project documentation
- Analysing databases, doing quantitative and qualitative research
- Regularly participates in important projects or activities as a full contributing team member.
- Respond to customer queries in a timely manner.
- Update Project Management Workflow and Project document repositor
Sourced from naukri
Skills
Customer Serviceservice deliveryCustomer QueriesProject DocumentationProject ManagementResearch
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
Employee ratings
4,031 reviews
3.9/ 5
Culture
3.8
Career growth
3.0
Work-life
3.9
Employees rate it well for
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