Customer Service Executive - Semi Voice Process / Blended Process
Step In Placements · Hyderabad · onsite · Posted 26d ago
About a minute. You'll make an account on the way through.
About this role
Position - Customer Service Executive - Only Males;
Females - Please ignore
Process - Semi Voice Process / Blended Process (70% Chat and 30% Calls)
Work Location - Madhapur (Beside Durgam Cheruvu Metro Station)
Qualification - Intermediate or Any Graduate / Any Post Graduate
Experience - Minimum 1 year experience required either in chat process or email process or semi voice process or blended process or international voice process or international non voice process
Excellent communication skills in English required
Working Hours - 9 hours shift with 1 hour break
Rotational Shifts
Rotational Week Off (1 week Off)
6 Days Working
Shift Timings -
6.30pm to 3.30 am (or) 11.30 pm to 8.30 am
Transportation - Not Provided
CTC Range -
Salary - 24K Take Home Salary
Immediate Joiners Required
Interview Process -
First Round is Telephonic
Final Round is Face To Face Interview
Key Responsibilities:
Engage with customers via chat to provide support and resolve issues.
Manage escalations effectively and ensure customer satisfaction.
Maintain accurate records of interactions and resolutions.
Contact -
Rajesh - [phone removed] (Whatsapp & Voice Call) for more details
Giri - [phone removed] (Whatsapp & Voice Call) for more details
Email id - [email removed]
Sourced from naukri