Customer Service Executive - Secured Business Loans

• Handle customer inquiries and resolve issues professionally.


• Provide excellent customer service and ensure satisfaction.


• Work closely with internal teams to resolve complex customer issues.


• Develop and maintain strong relationships with customers.


• Identify opportunities to upsell and cross-sell products.


• Maintain accurate records of customer interactions and transactions.

Job Requirements

• Minimum 1 year of experience in customer service or a related field.


• Strong knowledge of customer service principles and practices.


• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment and meet deadlines.


• Strong problem-solving and analytical skills.


• Experience working with micro LAP products is an added advantage.

About Company

Tata Capital Ltd is a leading financial institution providing secured business loans (micro LAP) to its customers. We are committed to delivering exceptional customer service and building long-term relationships with our clients.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.