Customer Service Executive - PV Finance
Tata Capital · Kakinada · onsite · Posted 71d ago
Undisclosed0–7 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
We are looking for a highly skilled and experienced Customer Service Executive to join our team in the PV Finance department. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch service to our customers.
Roles and Responsibility
- Handle customer inquiries and resolve issues professionally and courteously.
- Provide timely and accurate information about products and services.
- Build strong relationships with customers to ensure long-term satisfaction.
- Collaborate with internal teams to resolve complex customer complaints.
- Develop and maintain a thorough understanding of company products and services.
- Identify opportunities to upsell and cross-sell products to existing customers.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a team environment and collaborate with colleagues.
- Strong problem-solving and analytical skills.
- Adaptability to changing situations and priorities.
- Proficiency in using computer systems and software applications.
- Ability to learn quickly and take on new challenges.
Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.
Sourced from naukri
Skills
Customer ServiceCustomer SupportcseCustomer CareDomestic BPOEmail SupportBackendBackend OperationsCommunication SkillsInternational BPObponon voice processback officeBack Office Operationsvoice processnon voice
About Tata Capital
Tata Capital
NBFC
12.4k+
employees
2007
19 years old
Mumbai, Maharashtra
India
About
Tata Capital operates in the financial services sector, offering a diverse range of solutions including commercial finance, personal loans, and wealth management.
Industries
NBFCFinancial Services
Employee ratings
5,719 reviews
3.9/ 5
Culture
3.8
Career growth
3.4
Work-life
3.8
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