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    Job · 21141170

    NOIDA · FULLTIME

    Customer Service Executive @Noida

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Noida · onsite · Posted 6d ago

    Sourced fromNaukri
    ₹2.5L - ₹3.2L PA0–4 yrsfulltimeNoida

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    Section · 01

    About this role

    HELLO JOB SEEKERS

    HUGE OPENING'S FOR VOICE PROCESS


    SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY


    LOCATION- NOIDA

    PROCESS- DOMESTIC/PREMIUM


    Roles And Responsibilities-

    1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

    2. Overseeing the customer service process.

    3. Resolving customer complaints brought to your attention.

    4. Handling customer concerns and complaints in a timely manner.


    Required Candidate profile-

    1. Freshers/Experience all are eligible.

    2. Undergrads/Grads all can apply.

    3. Must be comfortable with WORK FROM OFFICE.

    4. Must be comfortable with English


    SALARY- UPTO 19K FOR FRESHERS

    BETWEEN 26k-27k FOR EXPERIENCED

    WORKING DAYS- 6/5

    INTERVIEW ROUNDS- HR,OPS AND CLIENT

    WORK LOCATION- NOIDA SECTOR 63/62/127


    #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########

    PALAK TIWARI-[phone removed]


    #noidajobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #chatprocess #voiceprocess #noidajobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #ecommerceprocess.

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    Section · 02

    Skills

    Customer ServiceSemi Voicecustomer satisfactioncseCustomer CareDomesticInbound ProcessSolving QueriesDomestic BPOCustomer HandlingDomestic ProcessEscalationsbpoinboundvoice processChat ProcessTelecallingDomestic CallingOutbound ProcessBlended Process

    Section · Company

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2.5L – ₹3.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

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