Customer Service Executive @ Noida
SHININGSTARS INSTITUTIONS AND TRAVELS · Noida · onsite · Posted 50d ago
₹2.0L - ₹2.8L PA0–3 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Hi Job Seekers,
We are hiring for Multiple postions at Noida location!
Salary slab is up to : 3 LPA (25K Inhand )
Profile : Customer Service Executives / Upselling
Interested candidates can connect : [phone removed] (Fauzia).
Key Responsibilities
- Handle inbound and outbound customer calls, queries, and requests professionally.
- Understand customer requirements and provide accurate information and solutions.
- Resolve customer concerns efficiently while maintaining a positive customer experience.
- Follow up with customers when required to ensure timely resolution.
- Maintain accurate records of customer interactions and transactions.
Candidate Requirements
- Minimum qualification: 12th Pass / Graduate.
- Freshers and experienced candidates can apply.
- Excellent verbal communication skills in Hindi and English.
Sourced from naukri
Skills
Customer ServiceCustomer RetentionCustomer SupportcseUpsellingSolving QueriesDomestic BPOInbound CallsCustomer HandlingClient Successcsacontact centreCallingCross SalesUpsellClient Satisfactionbpovoice processVoice SupportTelecallingDomestic Calling
About Shining Stars Institution & Travel
SHININGSTARS INSTITUTIONS AND TRAVELS
Recruitment
2012
14 years old
Lucknow, Uttar Pradesh
India
₹2.8L PA avg
Avg at Shining Stars Institution & Travel
₹2L – ₹2.8L PA
This role
About
Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.
Industries
Recruitment
Employee ratings
10 reviews
4.2/ 5
Culture
4.7
Career growth
4.6
Work-life
4.8
Employees rate it well for
Company Culture44Work-Life Balance43
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