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    Job · 21376175

    LUCKNOW · FULLTIME

    Customer Service Executive @Lucknow

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Lucknow · onsite · Posted 3d ago

    Sourced fromNaukri
    ₹2.2L - ₹2.5L PA0–4 yrsfulltimeLucknow

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    Section · 01

    About this role

    HELLO, JOBSEEKERS!

    Greetings from Shining Stars.


    Inviting applications for Customer Care Executive Profile for one of the BPO at Lucknow Location.

    Profile - Customer Service

    Process- Domestic Process

    Working Days- 6 days

    CTC - Upto 21k + Quarterly Bonus

    Location- Hazratganj, Gomtinagar


    Any 12th pass-out with excellent English communication can apply.

    Note-Kindly go through the Job Description before applying. Do not apply if you're not well-versed in spoken English.


    What you'll do-

    • Overseeing the customer service process.
    • Resolving customer complaints brought to your attention.
    • Conducting quality assurance surveys with customers and providing feedback to the staff.
    • Establishing a positive rapport with all clients and customers via phone.
    • Interacting with customers to ensure they have a desirable and shareable experience

    What we need-

    • Any 12th pass-out with excellent English communication can apply.
    • Must be fluent in English.
    • Communication and thought process has to be good.
    • Must be comfortable working from office.

    Interview Mode- Walk-in

    To get your Interview aligned connect with our recruitment desk -

    [phone removed] (PALAK TIWARI)


    #cse #bpo #customersupport #customercare #voice #inbound #gurgaon #noida #lucknow #jobs2026 #freshersjob #premiumprocess #nonvoice #domestic #dayshifts #jobs2026 #callcentre #bpojobs #inboundcustomerservice #callshandling #queryresolution

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    Section · 02

    Skills

    Customer Servicecustomer satisfactionCustomer SupportResolutioncseInbound ProcessSolving QueriesDomestic BPOInbound CallsCustomer HandlingDomestic ProcessBpo CallingCallingEscalationsClient Satisfactionbpovoice processTelecallingDomestic Calling

    Section · Company

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2.3L – ₹2.5L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

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