Customer Service Executive (Hybrid)
Capita · Mumbai · hybrid · Posted 66d ago
About a minute. You'll make an account on the way through.
About this role
Process: DPD Logistics Email & Chat
Contract: 4–5 Months
Work Mode: Hybrid WFH after Training
Eligibility
* Graduate Freshers can apply.
* HSC: Minimum 6 months of experience required.
* Good English communication and typing skills.
Training & Work
* 3–4 weeks training from office
* Post training: Work From Home
* UK rotational shifts
* 2 rotational weekly offs
Interview Process
1. HR Round
2. BOE Round
3. Versant & Ops Round
Key Responsibilities
* Handle customer queries through Email & Chat.
* Provide accurate and timely resolutions.
* Maintain quality and productivity standards.
* Follow process guidelines and escalation procedures.
Contact - Vaishnavi - [phone removed]
Sourced from naukri
Skills
About Capita

Capita
BPO
5.2k+
employees
2005
21 years old
Indore, Madhya Pradesh
India
₹3L – ₹4.5L PA
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