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    Job · 19931009

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    Customer Service Executive @Gurugram

    SHININGSTARS INSTITUTIONS AND TRAVELS · Gurugram · onsite · Posted 22d ago

    ₹2.5L - ₹3.2L PA0–4 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    HELLO JOB SEEKERS

    HUGE OPENING'S FOR VOICE/BLENDED PROCESS


    SO ANYBODY WHO IS LOOKING TO START THEIR CAREER IN CUSTOMER SERVICE OR LOOKING FOR CHANGE CAN APPLY


    LOCATION- GURUGRAM

    PROCESS- DOMESTIC/PREMIUM


    Roles And Responsibilities-

    1. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

    2. Overseeing the customer service process.

    3. Resolving customer complaints brought to your attention.

    4. Handling customer concerns and complaints in a timely manner.


    Required Candidate profile-

    1. Freshers/Experience all are eligible.

    2. Undergrads/Grads all can apply.

    3. Must be comfortable with WORK FROM OFFICE.

    4. Must be comfortable with English


    SALARY- UPTO 19K FOR FRESHERS

    UPTO 25K FOR EXPERIENCED

    WORKING DAYS- 6/5.5

    INTERVIEW ROUNDS- HR,OPS AND CLIENT

    WORK LOCATION- GURUGRAM


    #####INTERESTED CANDIDATES CAN APPLY THROUGH THIS POST OR CAN CONTACT ON BELOW MENTIONED NUMBER- ########

    PALAK TIWARI-[phone removed]


    #gurgaonjobs #ecommerceprocess #fixedshifts #dayshifts #customerservice #jobsinnoida #customersupport #telecalling #noida #customercare #upselling #fixedsalary #bpojobs #inboundprocess #voiceprocess #gurgaonjobs #domesticcalling #inboundprocess #queryresolution #customercomplaints #telecalling.

    Sourced from naukri

    Skills

    Customer ServiceSemi VoiceCustomer SupportcseDomestic BPOInbound CallsCustomer QueriesDomestic ProcessCallingEscalationsKPObpoinboundvoice processInbound Customer ServiceVoice SupportTelecallingBpo VoiceEscalation ManagementBlended Process

    About Shining Stars Institution & Travel

    SHININGSTARS INSTITUTIONS AND TRAVELS logo

    SHININGSTARS INSTITUTIONS AND TRAVELS

    Recruitment

    2012

    14 years old

    Lucknow, Uttar Pradesh

    India

    ₹2.8L PA avg

    Avg at Shining Stars Institution & Travel

    ₹2.5L – ₹3.3L PA

    This role

    About

    Shining Stars focuses on education and training for the financial and tourism sectors, bridging gaps between education and employability with tailored skill programs.

    Industries

    Recruitment

    Employee ratings

    10 reviews

    4.2/ 5

    Culture

    4.7

    Career growth

    4.6

    Work-life

    4.8

    Employees rate it well for

    Company Culture44Work-Life Balance43

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Customer Service Executive @Gurugram · waiting for your command