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    Job · 15372170

    Business Services logo

    Customer Service Executive || Credit Card - Inbound & Chat Process

    Business Services · Mumbai · onsite · Posted 49d ago

    ₹2.5L - ₹4.0L PA1–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Process:- Customer Service Executive Credit Card – Inbound Chat


    Location: Turbhe (Juinagar), Navi Mumbai


    Job Responsibilities:-

    • Handle customer queries and provide accurate resolutions through the inbound chat process.
    • Assist customers with credit card-related queries, requests, and service requirements.
    • Maintain professional communication and ensure a high-quality customer experience.
    • Adhere to process guidelines, quality standards, and performance parameters.

    Eligibility Criteria:-


    Qualification: Graduate only

    • Experience: Minimum 1 year of experience in Customer Service, BPO, or Chat Process
    • Communication: Good communication skills
    • Versant: Level 5

    Compensation & Benefits:-

    CTC: 32,500 per month
    In-Hand: 27,000 per month


    Weekly Off: Sunday Fixed


    How to Apply ?


    For interview scheduling, please call us or send your updated CV via WhatsApp. Our HR team will contact you shortly.

    Sourced from naukri

    Skills

    Customer ServiceCustomer SupportBanking ProcessbfsiBanking VoiceBpo Customer ServiceInbound ProcessSolving QueriesCustomer HandlingGood Comm SkillsHandling Customer QueriesChat ProcessChat SupportBpo VoiceBlended Process

    About Business Services

    Business Services logo

    Business Services

    1978

    48 years old

    Bangalore

    India

    ₹4.5L PA avg

    Avg at Business Services

    ₹2.5L – ₹4L PA

    This role

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    4.5

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