Customer Service Executive - Car Finance

• Respond to customer queries related to car finance applications, loan accounts, repayments, and services.
• Assist customers with documentation, KYC, application processing, and loan-related requirements.
• Coordinate with internal teams to facilitate timely loan processing and resolution of customer requests.
• Provide accurate information regarding loan terms, repayment schedules, charges, and account status.
• Track pending requests and follow up with relevant teams for closure.

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