Customer Service Executive - Car Finance

Companys representative - Rendering companys financial services into the market / assigned counters.

Acts as a communication channel between the management & the Channel Partners.

Building new channel partners for the company.

Address customer inquiries, listen to their concerns, and provide accurate information about documentations & pricing.

Customer touch point - Meets customers and pitch schemes according to their requirements.

First line of control - Ensures customers meets the funding norms.

Follow up with customers to ensure satisfaction & positive feedback after sales-service.

Keeping a tab over pending PDD, follow up with channel / customer to ensure PDD isupdated with financier Hypo.

Basic understanding of KYC and other documents for used car loan processing

Exp (in yrs) :-