Customer Service Engineer
Yokogawa · Vadodara · onsite · Posted 43d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Not just a job, but a career
About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Our 18,000 employees work in over 60 countries with one corporate mission, to "co-innovate tomorrow". We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
- Job Title : Customer Service Engineer
- Department : Customer Service Division
- Reporting to : Regional Service Manager
- Qualification : B-Tech/BE (Instrumentation & Control /Electronics/
Electronics & Telecom)
- Experience : 2-5 Years (Min. 2 Years experience in DCS/ESD)
- Location : Baroda, Gujarat
- On the job Travel: 80%
- Skills and Competency:
Excellent knowledge of Instrumentation & Process control automation. Basic knowledge of IEC 61131 And IEC 61499 Standards. Hands-on experience in DCS/PLC if any Knowledge of Windows OS and Anti-virus management is an added advantage Antivirus, Security update, Networking and setting up the system-based project demand.
- Job Role : Member of Regional Service Team.
- Key Responsibility Areas :
Dealing with typical customers like end users etc. Providing field service expertise, service execution and build relationships with users. Resolving DCS/ESD issues, hardware, firmware, application as needed. Building customer confidence and ease customer experience by supporting our drives supplied. Collaborating with sales and services teams to build relationships and support new projects with customers. Prefer with Cisco CCNP or equivalent networking experience. Preferred candidate with past Yokogawa Experience.
- Soft Skills:
- Good Communication and interpersonal skills
- Customer orientation
- Proactive and positive approach
- Accommodative attitude.
Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusive culture. We will actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomic status. We will not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceCustomer ExperienceAutomationemployee referralFirmwareCCNPDigital TwinCustomer OrientationAntivirusField ServiceCyber SecurityCiscoArtificial IntelligenceCommunication And Interpersonal Skills
About YOKOGAWA

Yokogawa
Industrial Automation
2.2k+
employees
1987
39 years old
Bangalore / Bengaluru, Karnataka
India
About
Yokogawa operates in the process automation sector, offering comprehensive solutions for enterprise technology and project execution in managing process control systems.
Industries
Industrial AutomationIndustrial MachineryMedical EquipmentWaste ManagementIT Services & ConsultingElectrical Equipment
Employee ratings
683 reviews
3.8/ 5
Culture
3.5
Career growth
3.1
Work-life
3.7
Employees rate it well for
Salary108Work Life Balance76Work Culture71Job Security64Senior Management47
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