Customer Service Engineer - Electrical
GenXhire · Not specified · onsite · Posted 57d ago
About a minute. You'll make an account on the way through.
About this role
- Perform the installation and commissioning at customer sites, ensuring they are set up to meet performance standards
- Provide remote and on-site troubleshooting support for machinery-related issues Diagnose and resolve mechanical, electrical and software-related problems
- Conduct training sessions for customers on machine operation, maintenance procedures and safety protocols
- Establish and maintain strong relationships with customers, addressing their technical concerns and ensuring high levels of customer satisfaction
- Maintain accurate records of service visits, repairs, maintenance and customer feedback
- Prepare service reports and provide feedback to the engineering department for product improvements
- Advise customers on necessary spare parts, product upgrades and available enhancements to improve machine performance
- From time-to-time, support production team by overseeing the installation, testing and maintenance of electrical equipment and systems.
Sourced from naukri
Skills
About GenXhire
GenXhire
51-200
employees
Thane, Maharashtra
India
₹3L PA avg
Avg at GenXhire
About
Over 18 years of diversified experience into Service industry. We at GenXhire provide innovative & best class Human Resource Services to our Clients.
Our commitment to innovation drives us to continually seek new ways to maximize the potential of our client’s employees. Our clients value our hands-on approach to helping them achieve their organizational goals.
We always deliver what we promise, while working to the highest quality standard. We do not promise what we cannot deliver. We over-deliver where possible. We treat our clients, candidates and each other with mutual respect and sensitivity, embracing individual diversity
Industries
Employee ratings
10 reviews
Culture
3.3
Career growth
3.4
Work-life
3.6
Employees rate it well for
Find them on