Customer Service Domestic Voice Versant Team Member-BPS
Hexaware Technologies · Mumbai · onsite · Posted 28d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Responsibilities
Business Environment
Organization & Reporting
Qualifications and Technical Competencies
Disclaimer This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Position Objective CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.
Responsibilities
- CSAs will respond to inbound reseller/customer inquiries.
- CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.
Business Environment
- Vertical Operations
- Process Name Seattle
- Scope Customer Service
Organization & Reporting
Reporting To Team Leader
Qualifications and Technical Competencies
- Education Mandatory HSC from any stream
- Desirable Graduate from any stream
- Shift Mandatory Should be ready to work in flexible shifts - Rotating throughout Day/Night and 6 days working
- Policies Adherence to company policies, rules and regulations
- Quality Processes To follow quality processes thoroughly using checklist standards
Disclaimer This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceDomestic VoicebpscloudResearchoperationsinbound
About Hexaware Technologies
Hexaware Technologies
IT Services & Consulting
23.9k+
employees
1990
36 years old
Navi Mumbai, Maharashtra
India
About
Hexaware is a global technology and business process services company. Our 32,000+ Hexawarians wake up every day with a singular purpose; to create smiles through great people and technology.
Industries
IT Services & ConsultingBPO/KPO
Employee ratings
7,685 reviews
3.4/ 5
Culture
3.3
Career growth
2.8
Work-life
3.4
Employees rate it well for
Salary979Senior Management786Work Life Balance655Work Culture627Work Environment541
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