Customer Service Domestic Voice Versant Team Member-BPS

Job Summary

Executive/Sr. Executive. Position Objective: CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.

Business Environment

Vertical: Operations
Process Name: Seattle
Scope: Customer Service

Organization

Reporting To: Team Leader

Job Specifications

Executive / Sr. Executive

Qualifications and Technical Competencies

• Education Mandatory: HSC from any stream
• Desirable: Graduate from any stream
• Mandatory: Should be ready to work in flexible shifts - Rotating throughout Day/Night and 6 days working
• Adherence to company policies, rules and regulations
• To follow quality processes thoroughly using checklist standards

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.