Customer Service Domestic Voice Regional Language Team Member

Job Summary

CSAs will respond to inbound reseller/customer inquiries. CSAs will use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.

Responsibilities

• Respond to inbound reseller/customer inquiries.
• Use a wide variety of cloud-based tools to navigate customer accounts, research and review policies, and communicate effective solutions.

Requirements

• Should be ready to work in flexible shifts - Rotating throughout Day/Night and 6 days working.
• Adherence to company policies, rules and regulations.
• To follow quality processes thoroughly using checklist standards.
• Responsible for complying with all QMS and ISMS Policies and procedures.

Qualifications

• Education: Mandatory: HSC from any stream.
• Education: Desirable: Graduate from any stream.
• Desirable: Should be comfortable in using the e-commerce website and should be aware about how the ecommerce industry works.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.